Delete your account

You can also do this from the app: Profile → Delete account

This action is permanent

Your account will be deleted and cannot be restored. Are you sure?

Deleting your account will:

  • Remove your profile, favorites, followed stores, saved addresses and order history
  • Forfeit any balance left in your wallet. Withdraw it first
  • Cancel your open quote requests, and withdraw you from auctions you joined without bidding
  • Sign you out of every device

It can't be deleted while an order is on its way, a return or a withdrawal is pending, or you bid in an auction that is not settled.

Confirm it is you

Enter the phone number and password of the account to delete.

Need help, or no longer have access to your phone number? Contact us:

info@soqi-app.com